Frequently Asked Questions

How much is a service call

Our rate is billed at $88.00 per hour. There is a one hour minimum.

What are your hours?

Business hours are Monday - Friday 10am - 6pm
24 hour support for clients with valid service contract.

Do you accept credit cards?

Yes, we currently accept all major credit cards.

Do you charge for coming to my location?

This is what we call a trip charge.  If you are in the city of Houston, or the immediate surrounding areas, the trip charge is free.

Can I request the same technician for each visit?

Our technicians work on a first come first serve basis.  Refer to your previous invoice for your technicians name, and if he/she is available we will do our best to oblige. 
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