What Is Managed IT Services?

MSP's (Managed Service Providers) provide support that is proactive to prevent potential problems from happening.  In the event, they do arise the tools are already in place to remediate the issue.
With Managed IT Services we manage all aspects of our client's IT, from hardware, software, and security.
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Managed IT Services Include!

Unlimited Remote Support

Need Help?  You will have unlimited access to our Helpdesk.  As a client, you can call, send an email or create a ticket in your support portal to resolve any IT issue.

24/7 Monitoring

Some Businesses never know they have suffered a data breach or cyber attack because they have no monitors in place to detect it. We will monitor all your servers and workstations. We will keep them up-to-date and protected. We will be alerted if there is an attempted attack on your business.

Backup and Disaster Recovery

Rest assured your data will be backed up daily and stored offsite in the event disaster strikes.  We can retrieve your data and recover in a timely manner.

Endpoint Detection and Response

Your workstations, and servers will be protected with enterprise grade malware protection, virus definitions, and artificial intelligence engine that monitors bad behaviors and ransomware events.

Managed Firewall

A managed firewall is a hardware device that protects your network from intruders.  It also provides a secure VPN connection to your network for your remote workers.

Mutually Agreed Response Times

We always respond to our clients quickly, but as an added guarantee we place a Service Level Agreement in place to ensure your business is always a priority. In most cases, we will answer and deal with any issue immediately.

Vendor Management

We will act as your company liaison with vendors that support your business. Web hosting, Software Licensing, etc. You run your business, we’ll manage your IT.

Fixed Rate & No Hidden Costs

With a fixed monthly rate, managed service is easy to budget for and provides all-inclusive service.  No hourly labor rates.

We're Ready To Help!

You manage your business....we'll manage your IT.
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Reboot Remedy Inc. 2004 - 2022
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